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Jaguar Land Rover

Enabling a nationwide network of dealerships by creating a complete view of customers across data sources.

Salesforce-Service-Cloud-min
Salesforce-Mulesoft-min
Salesforce-Communities-min

The global automobile brand required a solution to enable their dealerships nationwide, generating a 360 view of customers with a multitude of data sources.

Challenge

Argo Logic was engaged to implement a solution to cater for Jaguar Land Rover’s (JLR) Australian operations including dealerships nationwide. This multi faceted implementation touches on the dealership experience alongside complex data integration to surface information from a multitude of sources.

Solution

Utilising best practice development principles customised partner portals service the entire dealer network, while integration via Mulesoft created the centrepiece between Salesforce and 20+ vendors to generate a truly 360 view of JLR customers.